We had a great experience. The crew was fantastic in every sense. The buffet set up for lunch was beyond expectation. We took the Ocean Spirit boat trip to Michaelmas island on the big catamaran on 3rd October & I just would like to say that the person who showed me how to snorkel was really excellent. I'm afraid of water, but he was so patient & kind so I managed to put my head in, & then he towed me around & showed me various fish, plants etc. I was so stressed I don't even know his name so can't thank him!! We really loved it. People and service were excellent. We had a wonderful adventure on the cruise. It is a magical place. Apart from the weather, the day trip was great, safe and very amusing to say the least with a number of overseas guests on the same day trip. Cannot fault this experience, everything we expected was provided and experienced. Staff friendly and attentive. We truly enjoyed this experience. Fantastic experience! Staff were friendly and professional. Snorkelling & submersible experiences were awesome. Possibly in terms of improvement the only suggestion I could add is the buffet is good, but it could be even developed further and key items - e.g. fish ran out without being replenished. Overall the cruise experience was amazing and will be long remembered! Could not have been better! Helpful, attentive staff, excellent facilities for underwater viewing for novices. I would like to take this opportunity to extend my appreciation for the amazing experience Michele and I had on Friday cruising out to Michaelmas Cay.

Spotting an eagle ray and 2 green sea turtles was a big highlight for not only us, but also a lot of the other passengers. Michele and I agree that the schedule works well, with minimal congestion as the passengers seem to indulge in different activities at different times such as semi-sub, snorkelling, lunch, sunbaking etc. which spread everyone out and allowed everyone plenty of space to enjoy each activity.

I must say, the staff were very accommodating and looked after each passenger with care and a bubbly personality, some displaying their Aussie larrikin sides which is also a humorous touch to the day. Please pass onto the staff that they did a fantastic job and are all valuable assets to your thriving company.

The complimentary champagne and entertainment on the cruise home was an outstanding addition to the experience and reflected the essence of the relaxed ‘Cairns lifestyle’ well. For myself, coming from the Whitsundays this is definitely one step above the level of expectation as the cruise companies in the Whitsundays do not offer this type of additional value. It was the finishing touch to a perfect day for both Michele and I.

Thank you again for the experience Yazmin, I am looking forward to promoting your great product.

A big "thank you" to your staff (Richie, Glen and Robbie) aboard the catamaran which took us out to the Great Barrier Reef on 16 February. They were so helpful. My wife had not snorkelled before and would not have done it had it not been for your staff, who persuaded her that having come all the way from England it was a "must do". We saw a turtle thanks again to your Divemaster and the turtle swam with us. It was magical and we will never forget the experience. The whole day was made very special for us and the rest of the passengers in our group (Gotouring) by the helpfulness of Richie, Glen and Robbie. Please thank them for us. We hope to see you again sometime. I just wanted to drop you an email to say how good your Reef Experience was on Saturday. I've been on 6 different boats to the Reef in the last 18 months and Ocean Spirit dominates. From the boat, reef food to the crew, free Champaign and live music it was a fantastic day. Your crew are fantastic and they really made us all feel like we were the only ones on the trip. But I must say the live music on the way back was HUGE.